The Gel Pack can be frozen, boiled or microwaved to help extend the temperature of your food.

Shipping:

• $9.95 flat-rate US shipping or FREE on orders over $125!
• $20.00 flat-rate US shipping on heavy goods or FREE on orders over $500.
• Orders are processed and shipped out within 24-48 hours.
• FREE local pickup is available in  Milan, Ohio (choose option at checkout.)

Returns: 

• Returns must be requested and postmarked to us within 14 days from your date of purchase.
• Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
• Returns are eligible for store credit only.
• Items that are final sale and cannot be returned: consumables and food items, customized Items, seasonal Items, sale/clearance items.
• Shipping charges (original and return) are the customer’s responsibility.